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Managing Customer Experience

Updated: Oct 13, 2023


Customers are the key reason businesses stay afloat and to retain them, you must deliver exceptional service at all times. This course is designed to help you put in place the right thinking, actions, systems, and processes to deliver fantastic customer service in your organization and ensure that fantastic service becomes part of your culture.


This eLearning course is designed and facilitated by Omagbitse (Gbitse) Barrow, who is an experienced learning designer and facilitator who has spent the last two decades leading and supporting individuals and organizations to improve their effectiveness and productivity.


He is a prize-winning Chartered Accountant and Fellow of the Institute of Chartered Accountants of Nigeria. Omagbitse is an American-trained Learning Designer, Workplace Coach, Change Management Professional, and Balanced Score Card Practitioner. He is an innovator, author, researcher, public commentator and has spoken at several local and international conferences. You may visit www.omagbitsebarrow.com to find out more about more about him.


To find out more, click the enroll button below.

Watch Video (How to enroll and make payment using the laptop) - HOW TO ENROLL

Watch Video (How to enroll and make payment using the phone) - HOW TO ENROLL




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